JOURNAL OF BUSINESS DIVERSITY

Website Barriers to Employment for People with Disabilities

Author(s): Karen A. Couture, Kathleen R. Johnson

Citation: Karen A. Couture, Kathleen R. Johnson, (2017) "Website Barriers to Employment for People with Disabilities," Journal of Business Diversity, Vol. 17, Iss. 1, pp. 110-121

Article Type: Research paper

Publisher: North American Business Press

Abstract:

This study involves an analysis of the web content of 30 award winning companies regarding diversity and perceived company openness to employing people with disabilities. The results are mixed: some websites appear designed with disabilities in mind while others reveal constraints to website job access which in turn can result in underemployment and talent underutilization of people with disabilities. Based upon these findings, the authors discuss and make recommendations to optimize website designs that welcome people with disabilities