JOURNAL OF BUSINESS DIVERSITY


A Gender-Based Analysis of Conflict Management Styles for Construction Management Students


Author(s): Jennifer Serne, David W. Martin

Citation: Jennifer Serne, David W. Martin, (2020) "A Gender-Based Analysis of Conflict Management Styles for Construction Management Students," Journal of Business Diversity, Vol. 20, Iss. 5, pp. 38-48

Article Type: Research paper

Publisher: North American Business Press

Abstract:

Previous research suggests that women are more likely to use a collaborative conflict management style, therefore, gender diversity may support the construction industry’s increased need for more collaboration. The Thomas Kilmann Conflict Instrument (TKI) was used to compare the differences in conflict management styles between male and female construction management students. Results indicated that overall female CM students are stronger in some attributes required for collaboration and possess conflict management behaviors that are complementary to their male counterparts.