JOURNAL OF HIGHER EDUCATION THEORY AND PRACTICE

Match/Mismatch of the College Business Student Service-Learning
Experiences: Drivers of Perceived Attitude Change, Satisfaction, and Future Volunteering Intentions

Author(s): Jeananne Nicholls, Kurt Schimmel

Citation: Jeananne Nicholls, Kurt Schimmel, (2012) "Match/Mismatch of the College Business Student Service-Learning Experiences: Drivers of Perceived Attitude Change, Satisfaction, and Future Volunteering Intentions," Journal of Higher Education Theory and Practice, Vol.12, Iss. 6, pp. 91 - 99

Article Type: Research paper

Publisher: North American Business Press

Abstract:

This paper explores the role of the college service-learning experience as a driver of future volunteering
decisions. Utilizing the service-learning context and a sample of 157 business students, the TMI is used as
a pre-post functional motivation measure. Perceived attitude change and satisfaction are examined as
mediators of the relationship between TMI and future volunteering behavioral intentions. The hypotheses
are tested using PLS-SEM for the analysis. The findings indicate that perceived attitude change and
satisfaction are mediators and the service learning experience, as well as perceived attitude change and
satisfaction, are drivers of future volunteering intentions.